True nature of ‘digital divide’ divides experts

Friday, March 17, 2000

Mark Lloyd...
Mark Lloyd

ARLINGTON, Va. — Four technology watchers told librarians, journalists and policy makers about ways to close the digital divide between whites
and minorities. But one said that there is no divide — citing the latest surveys showing it has virtually disappeared.

Distinct viewpoints emerged as to the real nature of information access now.

It’s all about wealth
The size of the gap between the percentage of whites and minorities who
are plugged into the information economy shouldn’t surprise anyone, Mark
Lloyd, the executive director of the Civil Rights Forum on
Communications Policy, told participants at yesterday’s National Freedom
of Information Day conference. It’s just the latest in a history of
economic gaps.

“The digital divide is not new,” he said. “We had the agricultural
divide when our economy was based on agriculture. We had the industrial
divide when our economy was based on … industry.” Now, with a
technologically based economy, “it’s not a surprise that we have the
digital divide.

“And we will not solve the digital divide until we address the
differences between rich and poor [and] how resources are allocated. The
key issue is that, despite all the talk of growing wealth, the rich are
getting richer and the poor are getting poorer. … Our inequality of
wealth is shameful.’

While private companies’ altruistic efforts — donating computers, etc.
— have helped, “we need intensive, real government action” to get
minorities connected to the Internet, Lloyd said.

Rick Weingarten...
Rick Weingarten

It’s all about quality
Just being connected won’t solve the digital divide, said Rick Weingarten,
director of the Office for Information Technology Policy at the American
Library Association. Because the Net is “evolving upwards” — becoming exponentially more complex by the day — policy makers need to
focus on “the quality of connectivity,” he said.

Minorities not only need to be connected, but they also need to have the same high-speed access and complex information management skills that whites
do, said Weingarten.

“Connectivity is only one element,” he said. “We need to focus on the
ability to navigate” and on “information literacy.”

It’s all about image
Americans who are in a position to close the digital divide won’t do so
until they can put a face on the problem, Penn State University’s Jorge
Schement said.

“Sixty-four years ago, FDR [told Americans that] a third of the nation
was ill-clothed; a third was ill-housed; and a third was ill-fed.” That
image gave people everywhere an understanding of the depths of the
Depression — even though they may not have experienced it themselves — and garnered support for federal action to solve the problem.

Jorge Schement...
Jorge Schement

“Our failing as Americans is that we imagine that the rest of the world
is like people we know,” Schement said. People to whom a home PC and a
T1 line at work is a given can’t imagine that there are those who have
never touched a computer, he said.

People in low-income communities who don’t have phones, who don’t have
computers, who have never even seen the Internet may be faceless and
nameless to the wealthy and the middle class, but they are nonetheless
‘people we should think about and be concerned about,’ he said.

‘FDR knew … that America benefits when somebody can look out on a
community and … create an image that we could respond to.’

It’s all about education
Despite all the hand-wringing over the disparity in Internet access,
‘the numbers quite clearly show that the digital divide … is either
not there or will not be there shortly,’ The Freedom Forum’s Adam
Clayton Powell III said.

‘Every survey we’ve seen in the last three months shows that the digital
divide by gender and race has closed,’ with the exception of Native
Americans, said Powell, vice president/technology and programs.

Adam Clayton Po...
Adam Clayton Powell III

He cited a study by Forrester Research showing that the number of plugged-in Hispanics is five percentage points above the number of whites. The number of African-Americans who are online is up 50% in one year, he said. ‘And within comparable income bands, African-Americans have closed the gap,’ Powell said.

Asian-Americans have reached a ‘saturation level’ of connectivity, with 74%
of households are online.

Studies by Stanford University, and articles in The New York Times, Los Angeles Times and the
Christian Science Monitor, all have concluded that the digital divide is ‘largely a myth,’ he said.

But Powell did note that one factor makes a big difference — education.
He called it the highest barrier to technology, rather than race or ethnicity, for many Americans. The chasm between the number of college-educated Net users and those with less than a high school education is gaping. ‘So the digital divide is there — just not the way we think it is,’ Powell said.